Effective Date: [Insert website launch date]

1. Introduction

At Shipnox, we’re committed to protecting your personal information and ensuring full transparency in how your data is used. This Privacy Policy outlines precisely how we collect, store, use, and safeguard your information when you visit our website or use our services. We believe in building trust through clear and honest data practices.

2. Data We Collect

To provide you with our comprehensive dropshipping services, we may collect the following personal and business-related data:

• Full Name
• Email Address
• Phone Number (including WhatsApp for direct communication)
• Business/Brand Name
• Niche/Category Information (relevant to your business)
• Website and Store-related Preferences (e.g., platform choice, design preferences)
• Payment & Billing Details (processed via secure gateways)
• Feedback or reviews you submit about our services

3. How We Use Your Data

Your data is collected and used solely for the following essential purposes:

• To provide you with the services you request, such as e-commerce store setup, ad management, and product research.
• For account setup, invoicing, and support communication, ensuring we can effectively manage your project and address your queries.
• To improve website performance and user experience, helping us refine our services and make our platform more user-friendly.
• To send service updates, important alerts, or promotional content (only if you’ve explicitly opted in to receive them).
• To maintain internal business records for operational efficiency and compliance.

4. Data Storage and Protection

We take the security of your data very seriously:

• We store your data on encrypted and secure servers to prevent unauthorized access.
• Access to personal information is strictly limited to authorized personnel only who require it to perform their duties.
• We adhere to all applicable security protocols as mandated by the IT Act, 2000 and the Digital Personal Data Protection Act, 2023, ensuring robust legal compliance.

5. Third-Party Access

We want to be clear: we do not sell, rent, or trade your personal data with any third parties for their marketing purposes.

However, we may share limited data with essential third-party service providers who assist us in delivering our services:

• Payment gateways (e.g., Razorpay, PayPal) for secure transaction processing.
• WhatsApp API services for efficient order updates and direct chat support.
• Domain/hosting providers for the development and maintenance of your online store.

Rest assured, all such third parties are contractually obligated to protect your data and are only permitted to use it for the specific, agreed-upon purposes of providing their services to Shipnox.

6. Cookies Policy

Our website may use cookies to enhance your Browse experience:

• Save your session preferences, so your settings are remembered for future visits.
• Analyze website traffic, helping us understand how our site is used and identify areas for improvement.
• Provide chat support functionality for immediate assistance.

You have the option to disable cookies through your web browser settings. However, please note that doing so may affect the functionality of some features on our site.

7. User Rights

As a user of Shipnox’s services, you have important rights regarding your personal data:

• Request a copy of your data that we hold.
• Request correction of inaccurate data to ensure your information is always up-to-date and correct.
• Request deletion of your data after service completion, subject to legal and operational requirements.
• Opt out of marketing communications at any time if you no longer wish to receive promotional content from us.

To exercise any of these rights, please email us directly at shipnox@gmail.com.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 18, we will take immediate steps to delete it.

9. Policy Updates

Shipnox reserves the right to update or change this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we’re protecting your information.

10. Contact Us

If you have any questions, concerns, or require further clarification about this Privacy Policy or how your data is handled, please don’t hesitate to contact us:

• 📧 Email: shipnox@gmail.com
• 📞 Phone: +91 9799864961